Veracross Student Information System Data Specialist

Part-time or full-time position. The listed salary is for a full-time position. This position is not eligible for visa sponsorship.

• Administer and maintain the Veracross/Axiom Student Information System, including system settings, user accounts, roles, permissions, portals, forms, workflows, reports, exports, and related configurations.
• Serve as the primary point of contact for Veracross-related questions, support requests, data needs, and system issues.
• Maintain the accuracy, consistency, and integrity of student, family, faculty/staff, enrollment, attendance, scheduling, grading, transcript, and demographic data.
• Conduct regular data audits and coordinate with appropriate departments to identify and resolve data inconsistencies, duplicate records, outdated information, and workflow gaps.
• Support annual and recurring SIS processes, including enrollment cycles, school-year rollover, scheduling, grading/reporting periods, attendance processes, transcript preparation, and portal updates.
• Ensure SIS access and data practices align with school policies, data privacy expectations, and appropriate role-based access standards.

• Create, modify, maintain, and troubleshoot reports, queries, exports, data lists, and dashboards to support academic, administrative, enrollment, operational, and leadership needs.
• Review data and reporting requests from users and stakeholders to determine scope, timeline, feasibility, and appropriate solutions.
• Identify opportunities to improve SIS workflows, reporting efficiency, data-entry practices, and cross-departmental processes.
• Document SIS procedures, common workflows, reporting processes, and data standards to promote consistency and continuity.
• Prepare for Veracross/Axiom module expansions or system changes by reviewing requirements, studying available functionality, and advising appropriate stakeholders.

• Provide Veracross-related technical support and assistance to faculty, staff, administrators, and families in a timely and professional manner.
• Assist with Help Desk tickets related to Veracross, SIS data, portals, reports, forms, permissions, and related school data systems.
• Provide end-user training, documentation, and guidance to support effective and consistent use of Veracross.
• Communicate clearly with users of varying technical skill levels and provide written and/or verbal updates to management as required.
• Work collaboratively with departments to understand user needs, clarify data requirements, and support effective use of SIS tools.

• Serve as the primary liaison with Veracross support for system issues, troubleshooting, escalations, enhancement requests, and product feedback.
• Work with vendors and internal stakeholders to resolve problems efficiently and elevate issues when appropriate.
• Support integrations between Veracross and related school systems, including Finalsite and other platforms as assigned.
• Assist with vendor reviews, contract discussions, renewals, and service evaluations as requested.
• Participate in SIS-related projects, system improvements, module implementations, data migrations, and process changes.
• Make independent decisions within the scope of established school policies, stakeholder requirements, and the IT Director's direction.

• Ensure compliance with applicable School Information Technology policies, standards, and data privacy practices.
• Stay current with Veracross functionality, SIS best practices, school data management practices, and relevant professional development opportunities.
• Participate in educational opportunities, read professional publications, maintain professional networks, and engage in relevant professional organizations as appropriate.
• Create and manage email accounts for faculty, staff, and students.
• Provide related IT or data systems support as directed and assigned by the IT Director.

• ISB has identified priority skills and abilities that all ISB staff should possess:
• Demonstrates intercultural…