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Entry-Level Systems Analyst Triage & Support

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: SkyTerra Technologies, LLC
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Entry-Level Systems Analyst: Learn, Triage & Support

Sky Terra Technologies, LLC is seeking an Associate Systems Analyst in Boston for an entry-level, client-facing role in Managed Services. You will learn core platforms, support processes, and customer service standards under close supervision, performing basic triage, ticketing, and routine technical tasks.

You will work with defined scripts and documentation, escalating non-routine issues to senior team members while focusing on accuracy, responsiveness, and professional growth.

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