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Advanced Help Desk Technician II — Hardware & AV
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-22
Listing for:
Energy Solutions - USA
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Energy Solutions - USA is seeking a Help Desk Technician II to provide advanced Tier 1 IT support for local and remote employees. You will assist with hardware lifecycle management, software rollouts, and documentation, while ensuring timely resolutions and clear communication.
The role emphasizes IT inventory management, onboarding/offboarding, and collaboration with senior IT staff to improve service delivery across the organization.
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