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Senior Gainsight Admin: Health Scores & CTA Strategy

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Recorded Future
Part Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    CRM Systems & Management, IT Consultant
  • Customer Service/HelpDesk
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 109500 - 164000 USD Yearly USD 109500.00 164000.00 YEAR
Job Description & How to Apply Below

Recorded Future is seeking a Senior Customer Success Systems Analyst (Gainsight) to manage day‑to‑day Gainsight administration and optimization, aligning with our Customer Success technology strategy.

You will partner with business leaders, Salesforce admins, and the Customer Success Systems Team Lead to continuously improve how Gainsight drives customer outcomes. Office presence in Boston is required about 2 days/week.

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Position Requirements
10+ Years work experience
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