Director of Software Quality Assurance

Pre Veil is a rapidly growing SaaS company transforming secure communication and compliance for the modern enterprise.

Our encrypted email and file sharing platform delivers the strength of end-to-end encryption with the simplicity of Dropbox and has been recognized by PC Magazine as theBest Encrypted Email and File Sharing Solution five years in a row.

We are trusted by over2,200 Defense contractors, helping them protect Controlled Unclassified Information (CUI) and comply withCMMC, DFARS, and ITAR— the cybersecurity and export control standards that govern the U.S. Defense Industrial Base. Pre Veil’s platform is the gold standard for defense suppliers protecting sensitive information and achieving compliance efficiently.

With our leadership position in Aerospace & Defense established, we are now expanding into Healthcare, Tax, Legal, and Financial Services— industries facing similar security and compliance challenges that Pre Veil solves elegantly.

Pre Veil is looking for a Software Quality Assurance Director to lead the team responsible for the quality of our end-to-end encrypted email and file‑sharing platform. Reporting to the VP of Engineering, you will take ownership of a QA function that today is largely manual and hands‑on — deeply skilled at finding real‑world, at‑scale issues in our web, Windows, and macOS applications — and grow it into a more mature, automation‑forward organization without losing that rigor.

This is a hands‑on leadership role. You will set testing strategy, mentor and grow the QA team, and work closely with Engineering, Security, and Compliance so that every release — especially file sync, sharing, and storage functionality — holds up under real‑world usage and regulatory scrutiny alike. When a release is ready to ship, your sign‑off is the one that matters.

• Define the overall test strategy across web, desktop (Windows/macOS), and mobile, spanning manual and automated coverage
• Set standards for test design, edge‑case and scale coverage, and defect triage across the engineering org
• Own test planning for major releases, prioritizing real‑world usage scenarios and at‑scale robustness

• Grow the QA function from its current manual‑testing strength into a more automation‑forward practice
• Introduce and scale automated testing (e.g., Selenium) and scripting (Python/Shell) where it adds the most leverage
• Evaluate and roll out bug tracking and test management tooling (e.g., Jira, Test Rail, Zephyr) to fit team scale
• Leverage AI tools like Claude/ChatGPT to improve test coverage and automation
• Hire, mentor, and manage a QA team of manual and, over time, automation‑focused engineers
• Establish clear defect management, escalation, and communication processes within an Agile/Scrum workflow
• Champion a quality‑first culture across the product organization, not just within QA
• Work with Engineering to root‑cause and prevent recurring issues in core file management functionality

• Own the go/no‑go quality gate for production releases
• Build QA familiarity with encryption, privacy, and security testing concepts specific to our product
• Ensure test practices and evidence support CMMC, NIST 800‑171, and FedRAMP requirements alongside Compliance

• 10+ years in software quality assurance of a widely deployed enterprise/consumer client application, with 5+ years in a QA leadership or management role
• Track record leading or scaling a QA team, including test strategy, process, and hiring
• Proven experience testing complex web applications and desktop applications on both Windows and macOS
• Strong background in file management testing — file operations, synchronization, and data integrity
• Experience with scale, robustness, and real‑world scenario testing of highly distributed applications
• Well‑versed in bug tracking and test management tools (e.g., Jira, Test Rail, Zephyr)
• Excellent written and verbal communication — you can explain risk and quality status to both engineers and executives

• Experience introducing test automation frameworks (e.g., Selenium) into a…