AI Platform Specialist
Listed on 2026-07-25
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IT/Tech
IT Business Analyst, AI Evaluation, AI Business & Operations
AI Platform Specialist | Boston, MA (Hybrid) | $90,000 — $115,000 + bonus + benefits
We are partnering with a leading global professional services firm to hire an Enterprise AI Platform Specialist to join a newly established AI-focused team within their Business Technology function.
This is a strong opportunity to work hands-on with enterprise AI platforms in a collaborative environment, supporting the rollout, optimization, and evaluation of AI tools across the organization.
The RoleAs an AI Platform Specialist, you will support the day-to-day administration and performance of enterprise AI platforms, working closely with internal IT, security, legal, and learning teams.
You will play a key role in ensuring platforms are configured effectively, supporting users, testing new functionality, and contributing to the evaluation of emerging tools as the organization scales its AI capabilities.
Key Responsibilities- Administer and support enterprise AI platforms (e.g. Copilot, ChatGPT Enterprise, Claude)
- Manage configuration, user access, and administrative settings
- Troubleshoot and resolve complex platform issues, liaising with vendors where required
- Monitor platform usage, adoption, licensing, and performance metrics
Test new features and platform updates - Support technical evaluations of new AI tools and integrations
- Maintain clear and structured documentation across platforms and processes
- Partner with IT teams on integrations, SSO, and system dependencies
- Translate platform capabilities into practical use cases and demonstrations
- Approximately 2-4 years’ experience in SaaS administration, IT systems, or platform support
- Demonstrated interest in AI tools and emerging technologies
- Hands‑on experience using AI platforms (professional or personal)
- Strong technical aptitude and ability to learn new systems quickly
- Analytical thinker with a problem‑solving mindset
- Clear communicator, able to explain technical topics to varied audiences
- Highly organized and detail‑oriented
- Experience supporting AI tools or emerging technology platforms
- Exposure to tool evaluation, vendor management, or implementation processes
- Familiarity working within enterprise IT environments
- Join a newly formed and growing AI capability with strong internal investment
- Gain exposure to leading AI platforms in a practical enterprise setting
- Work in a role with broad cross‑functional collaboration
- Contribute directly to how AI tools are deployed and used across the business
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