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Regional On-Site IT Support Technician - Desktop & AV

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Fidelity Management & Research Company
Full Time position
Listed on 2026-07-26
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support, Computer/Desktop Engineer
Salary/Wage Range or Industry Benchmark: 28 - 30 USD Hourly USD 28.00 30.00 HOUR
Job Description & How to Apply Below

Fidelity Investments is seeking an on-site Regional Support Technician in Boston, MA to provide end-user hardware and software support, desk-side assistance, and setup for video conferences. You will work with a team to resolve issues in a large desktop rollout environment, ensuring timely ticket closures and high customer satisfaction.

The role requires experience with Windows and Mac OS, Active Directory, and device deployment tools.

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