Senior Business Systems Analyst — AI-Driven Member Experience
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-26
Listing for:
Whoop
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, AI Business & Operations
Job Description & How to Apply Below
WHOOP, headquartered in Boston, is seeking a Senior Business Systems Analyst to join the Business Systems team and scale our Membership Services operations. The role blends business insight with technical execution to improve member support and operational efficiency across CRM, CTI, and AI-enabled tools.
You will partner with Engineering, Product, and Operations to translate needs into scalable solutions, implement automation, and lead UAT, training, and change management.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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