Product Manager

As a member of the Product Transformation and Strategy team, this role is responsible for supporting the development and continuous improvement of the services and features offered by Manulife John Hancock Retirement, with a particular focus on research, ideation, communication and launches.

• Strategy, ideation and research
• Understand and support the vision for the project portfolio across all client segments
• Act in a thought leadership capacity to stay ahead of trends, regulatory guidelines and forces shaping the industry, and corresponding technology
• Manage the new idea intake process for internal stakeholders, acting as one of the primary points of contact
• Support the exploration of ideas by applying relevant market research and customer feedback
• Contribute to the creation of north star experiences and identification of key differentiators that align with product strategy

• Support the development of business cases and other product artifacts for approval, including the drafting of epic hypothesis statements to support analysis and exploration
• Work closely with the Product Analysis team and SMEs, as needed, to understand impacts to systems, high-level requirements and development costs

• Support the ongoing management of the portfolio roadmap and annual planning activities
• Prepare reporting and regular updates for leadership

• Support, as needed, the internal and external rollout of features/capabilities and execution of communication strategy and messaging that aligns with market messaging, product strategy, and differentiation
• Support, as needed, the creation / ongoing maintenance of Product definition documents (including new and existing product catalog, definition documents, etc.), ensuring updates are made in alignment with product deployments

• Bachelor’s degree; 5+ years of experience in the retirement industry
• Creative and innovative thinker with a results-oriented approach
• Knowledge of the retirement industry, competitive dynamics and trends
• Knowledge of channel-specific dynamics (broker/dealer, TPA, plan sponsor, participant)
• Knowledge of the ERISA and FINRA regulatory environment and DOL guidelines
• Excellent communication, organizational

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

#LI-JH

The role being advertised is an existing vacancy.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact