USBU Digital Product Manager

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Job Description

USBU Digital Product Manager Data, Digital & Technology Takeda Pharmaceutical Cambridge, MA

About the role:

The USBU Digital Product Manager, Associate Director, leads product initiatives across Takeda's U.S. Business Unit (USBU). This role is focused on customer needs, strategic product roadmap development, and go-to-market planning to ensure Salesforce CRM products support business priorities and advance Takeda's mission.

You will work closely with DD&T's Product Lead and business stakeholders to understand their strategic imperatives and translate them into integrated product roadmaps that define how DD&T can enable their functional strategies. You will lead product initiatives within the Takeda portfolio and may lead multiple product owners in an effort to promote a unified vision. You will partner with USBU Patient Services, Access and Medical teams to shape and deliver the broader Data, Digital & Technology strategy and agenda.

This role sits within the OBU & USBU DD&T organization and reports to the Head of Patient Services, Access & Medical Capabilities, USBU & OBU Data, Digital & Technology (DD&T).

How you will contribute:

* Lead the strategy, design, development, and launch of complex Salesforce Life Sciences CRM products, including hybrid hub and vendor-supported workflows.

* Translate USBU business strategy into digital product roadmaps and solutions that align with DD&T priorities, enterprise architecture, data standards, and operating model expectations.

* Develop and maintain the product vision, roadmap, priorities, scope, requirements, features, acceptance criteria, expected outcomes, and value measures in partnership with business stakeholders, Product Owners, and cross-functional DD&T teams.

* Support product prioritization and planning discussions with business and technology stakeholders, helping evaluate trade-offs, dependencies, risks, delivery timelines, and business impact.

* Manage stakeholder expectations regarding product priorities, timelines, delivery constraints, decisions, and value realization.

* Lead and guide a team of Product Owners to ensure work is coordinated, usable, and aligned to shared product, platform, and business objectives.

* Foster a strong product culture grounded in customer-centric thinking, transparency, accountability, collaboration, and continuous improvement.

* Act as the content authority for product features and support Agile Release Train activities, including planning, delivery alignment, system demos, and inspect-and-adapt discussions.

* Proactively understand the short- and long-term business and technology needs of Patient Services, Market Access and Medical teams, and help shape DD&T priorities accordingly.

* Identify high-priority and critical issues, assess customer and business impact, and partner with cross-functional teams to develop effective solutions.

* Define KPIs and value measures to track product adoption, performance, business outcomes, and DD&T impact.

* Partner across technology, data, analytics, architecture, platform, and business teams to deliver measurable value and ensure adherence to governance, architecture, data, and delivery standards.

* Collaborate with OBU and USBU business, product, and access partners to identify portfolio synergies, shared Salesforce platform opportunities, and ways to reduce duplication and improve scalability.

* Explore internal and external trends, emerging technologies, and innovation opportunities to support high-value digital and data proof-of-concepts and strategic use cases.

Minimum Requirements /

Qualifications:

Required:

* Bachelor's degree in business, Information Technology, or a related field. Advance degrees preferred.

* Minimum of 10 years of experience in product management or a related field within the pharmaceutical or biotechnology industry.

* Proven leadership experience managing globally distributed teams, working effectively in a complex matrix environment, and collaborating with senior leadership.

* Experience executing projects using Scaled Agile Framework (SAFe) methodology, with hands-on experience using Jira requiring minimal guidance.

* Advanced understanding of digital patient and access platforms, including Salesforce Health Cloud or Salesforce Life Sciences solutions.

* Advanced understanding of Salesforce objects and the ability to automate routine and moderately complex tasks with minimal guidance.

* Excellent communication and interpersonal skills, with the ability to engage effectively with senior leadership, key stakeholders, and end users.

* Demonstrated strategic thinking, including the ability to align digital product development…