Senior Systems Analyst, Workday Data Modeling & Configuration

About the Opportunity

The Workday System Analyst, Data Modeling & Configuration plays a critical role in maintaining and optimizing foundational data structures and ensuring continuous, reliable operation of AI systems and Workday modules across the university.

• Maintain and optimize Workday foundational data structures such as supervisory orgs, job catalog, positions, cost centers, and academic/administrative hierarchies.
• Conduct regular data audits, resolve inconsistencies, and ensure alignment across HR, Finance, and other institutional systems.
• Configure and maintain Workday business processes, calculated fields, condition rules, data mappings, and crosswalks.
• Follow established IT change control procedures, maintain documentation, ensure consistent data definitions, and support testing cycles.
• Provide 24/7 business continuity support on a rotating basis, including monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes.
• Diagnose and resolve AI system and platform incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service.
• Assist with knowledge management, documentation updates, user training, data preparation, and special projects related to AI system improvements.
• Support data governance initiatives, data quality improvements, and maintain data hygiene across Workday modules.
• Collaborate with functional teams (HR, Finance, Payroll, Student Services) to translate business requirements into technical solutions and provide user training.
• Lead configuration sessions for new implementations and modules and manage system configuration requests through Service Now or ticketing system.
• Develop functional specifications, gap analysis, process flow diagrams, system documentation, and custom reports and dashboards.
• Coordinate user acceptance testing (UAT), develop test scripts, and support data conversion and migration activities.
• Serve as subject matter expert in cross‑functional teams and facilitate stakeholder engagement and management.

• Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field.
• 3‑5 years of Workday configuration experience.
• Demonstrated expertise with Workday HCM, Finance, and Payroll modules.
• Background in higher‑education ERP systems strongly preferred.
• Expert knowledge of Workday business process configuration and optimization.
• Proficiency with Workday tools:
  Business Process Framework, EIBs, Calculated Fields, Custom Reports, BIRT, Workday Studio.
• Understanding of Workday data model and reporting frameworks.
• Experience with data conversion, migration, and validation processes.
• Ability to troubleshoot system issues and coordinate with technical teams.
• Strong understanding of higher‑education business processes (academic, HR, finance).
• Excellent analytical, problem‑solving, and documentation skills.
• Strong collaboration skills and ability to work effectively in team environments.
• Experience with change management and ITIL processes.
• Authorization to work in the United States (no sponsorship available).

• Workday certification (HCM, Financials, or Student).
• Workday Pro or Partner certification.
• Additional Workday module certifications (Absence, Benefits, Recruiting, Learning, Compensation).
• Experience with Workday Adaptive Planning or PRISM Analytics.
• Knowledge of Workday Extend platform development.
• Familiarity with Agile methodologies and iterative development approaches.
• Experience with other higher‑education ERPs (Banner, People Soft, Oracle).
• Familiarity with data analytics and visualization tools (Tableau, Power BI).

Hybrid work schedule: minimum of three days in the Boston office to facilitate collaboration with technical teams.

24/7 availability required on a rotating basis for business continuity of critical AI systems and platforms.

Compensation: $99,010.00 – $ (Grade/

Pay Type:

112S).

Benefits package includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement, commuting, and transportation.

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All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.