Analyst II, GTM Analytics & BI

Analyst II, GTM Analytics & BI

Job Category:
Business Operations

Location:

US
- Massachusetts
- Remote

** Meet Our Team:*
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* PLEASE NOTE:

We are currently considering candidates who are within a commutable distance of our Waltham office and those who wouldn't require sponsorship now or in the future.
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* Our team stands at the forefront of data analytics, leveraging cutting-edge technology including generative AI to create sophisticated data products. We are passionate about driving data driven decisions and scaling our business that leads to positive business outcomes. We've built relationships as trusted business partners to our stakeholders and are constantly looking for ways to improve how we work and look at our business.

The team is highly collaborative within Pega and a team first approach. We work with a high sense of excellence and urgency to deliver the best possible work product to drive results. The team values collaboration, learning, and mentorship, and provides a strong environment for analysts to grow their skills and impact.

** Picture Yourself at Pega:*
* You will be part of a highly innovative company, changing how companies work and optimizing their outcomes. In this role you will be part of a collaborative team that is well versed and skilled in their space. You will be an adaptive/flexible change agent driving data driven decisioning while seeing the benefits of your hard work turn into business outcomes. You'll work alongside high-performing team members who are passionate about pushing the boundaries of what's possible with data analytics and AI.

** What You'll Do at Pega:*
* The Go-to-Market Analytics and Insights Analyst II will partner with other internal team members, as well as partners across the Go-to-Market function. This role will be a key business partner to these teams by building and maintaining data products to support actionable insights that help drive optimal business outcomes. You will contribute to ongoing analytics initiatives, help ensure data quality and consistency, and look for opportunities to improve how data is delivered and used across the business.

In this role you will:

+ Build, maintain, and enhance dashboards, reports, and analytical data products used by GTM teams

+ Ensure data products deliver accurate, consistent, and actionable insights aligned to standardized KPI definitions and data models

+ Apply best practices in data visualization, performance optimization, and reporting design to improve usability and adoption

+ Contribute to the development and enhancement of data products that improve efficiency and support decision-making

+ Partner with stakeholders and team members to translate business needs into reporting and analytical outputs

+ Perform ad hoc analyses to uncover insights and support business performance

+ Contribute to the design and evolution of scalable analytical solutions and reporting approaches

+ Define requirements, logic, and structure for dashboards and analyses with guidance and feedback from team members

+ Help standardize reporting structures, KPI frameworks, and data product design

+ Identify opportunities to improve analytical approaches, reporting processes, and data quality

+ Collaborate on team initiatives exploring new tools, technologies, and analytical approaches (e.g., GenAI-enabled analytics, automation)

+ Support continuous improvement through documentation, process enhancements, and adoption of best practices

** Who You Are:*
* The ideal candidate has a solid foundation in reporting and analytics and contributes accurate, consistent outputs. You're intellectually curious about data and how it drives business decisions, motivated to solve problems, and excited to continue developing your technical, analytical, and communication skills in a fast paced, collaborative environment. You take ownership of your work, actively seek learning opportunities through hands on experience, feedback, and mentorship, and contribute thoughtfully to team initiatives.

You enjoy working with modern analytics tools and are energized by the opportunity to support meaningful business outcomes while steadily expanding your impact over time.

+ Solid foundation in reporting, data analysis, and visualization, with experience building and maintaining dashboards and reports

+ Detail-oriented with a focus on data accuracy, consistency, and alignment to defined metrics and business logic

+ Analytical thinker who connects data outputs to business context and supports actionable insights

+ Independently manages reporting and data-related tasks with guidance as needed

+ Organized and able to manage multiple priorities effectively

+ Identifies issues, asks clarifying questions, and progresses work to completion

+ Collaborates effectively with team members and stakeholders to deliver consistent outputs

+ Experience working with data tools across reporting, data management, and visualization

+ Continues to build skills in data modeling and scalable reporting…