Business Systems Manager, Corporate Systems

Title: Business Systems Manager, Corporate Systems

Department: Information Technology

Location: Boston, MA

Type: Full Time

Reports To: Director, Business Systems

With approximately $225 billion of assets under management, Bain Capital is one of the world's leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets.

Today, our team includes 1,880+ employees in 24 offices on four continents.

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Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights.

Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes.

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Bain Capital's Corporate Technology team is seeking a qualified leader to support enterprise platforms and drive adoption of AI and emerging technologies across corporate technology functions. This role will report to the Director, Business Systems and partner broadly across Corporate Finance, HR, Legal, Compliance, Procurement, and other firm functions supported by the Corporate Platforms organization.

This role is critical to bringing innovation and structure to a rapidly evolving landscape of AI tools, ensuring alignment with enterprise standards and regulatory requirements, as the firm scales its use of AI across corporate technology teams. This role will spearhead the use of AI technologies to optimize workflows, analytics, and reporting. This role will work with cross firm platform teams to evaluate and implement off the shelf / custom internal build solutions leveraging AI to augment current state processes.

The ideal candidate is a self-starter with a strong technical skillset and a proven track record as a Systems Analyst, capable of operating independently, balancing innovation with risk management, and bringing structure to ambiguous, fast-moving initiatives. This individual will stay current on the evolving AI tooling landscape, proactively identify opportunities, advise stakeholders on best-fit solutions, and take a hands-on, forward-looking approach;

partnering closely with the business to prototype solutions, pilot new capabilities, and build scalable tools that address key pain points.

The role entails engagement at various levels across technology initiatives from inception to implementation and support. Through in-depth knowledge of the business, this position will gather and document business and functional requirements, evaluate technology solutions, perform system and user acceptance testing, and effectively communicate complex technology concepts to stakeholders at all levels.

• Serve as a key resource driving the responsible adoption and scaling of AI and emerging technologies across corporate technology teams.
• Identify and evaluate opportunities to leverage various data lakes and AI tools to optimize workflows, analytics, and reporting for corporate business functions.
• Stay current on the evolving AI tooling landscape; proactively identify opportunities, advise stakeholders on best-fit solutions, and drive informed technology decisions.
• Partner closely with the business to prototype solutions, pilot new capabilities, and build scalable tools that address key pain points.
• Provide ongoing evaluation of technology solutions and capabilities to ensure alignment with business objectives; identify areas of risk while monitoring the current environment, potential improvement areas, and financial implications of technology decisions.
• Gather, validate, document, and facilitate implementation of business requirements for technology initiatives, including business/data requirements, data flows, data modeling, workflow context and design, and user interface design.
• Lead and participate in user acceptance testing, and support system training and documentation efforts.
• Build strong working relationships with internal stakeholders across business and technical teams.
• Balance responsibilities related to production support and project work simultaneously, prioritizing across multiple concurrent initiatives.

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