Senior Salesforce Administrator – Revenue, CX & AI Operations

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we’re building a future where Bevi machines are everywhere people live, work, and connect. We’ve raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we’ve been rapidly growing year over year, saving over 1 billion bottles from waste.

We are seeking a Senior Salesforce Administrator to join our Enterprise Applications team. This is not a ticket-resolution role — it is a strategic position for someone who partners deeply with Sales, Marketing, Finance, and Operations to understand business problems and architect technology solutions that solve them at scale.

You will own the design and evolution of our sales and operations technology ecosystem, including Salesforce and adjacent platforms, and will be expected to lead with an AI-first mindset – identifying where AI agents, automation, and intelligent tooling can replace manual effort, accelerate decisions, and amplify team output. If you love sitting with a stakeholder, understanding their pain, and then going away to build something that genuinely changes how they work, this role is for you.

• Translate ambiguous business challenges into clear requirements, user stories, and scalable system designs
• Lead working sessions, process discovery workshops, and solution design reviews with cross-functional stakeholders
• Partner with EA Business Analysts on solution delivery – BA owns stakeholder discovery, process design, and requirements intake; this role owns system architecture, configuration, and build. Coordinate with Rev Ops on GTM process ownership, translating their operational requirements and reporting needs into Salesforce and adjacent platform solutions without duplicating Rev Ops' analytic and process governance responsibilities

• Architect and deploy AI-powered workflows and agents across the revenue tech stack – from lead qualification and forecasting assistance to automated insights and CRM data enrichment
• Identify high-ROI opportunities for AI and automation to reduce manual work, improve data quality, and accelerate revenue cycles; own CI/CD pipeline standards and deployment practices (Gearset) to ensure reliable, auditable releases across all Salesforce environments
• Stay current on the evolving AI tooling landscape (LLMs, agents, copilots, etc.) and evaluate applicability to Bevi's GTM operations
• Build, test, and iterate on AI-augmented processes with a feedback loop tied to measurable business outcomes

• Design, build, and maintain Salesforce solutions
• Manage and optimize integrations across the full tech stack – including Salesforce, Zendesk, Net Suite, Oracle Field Service, and other platforms
• Own user, role, and permission management across all Sales and Operations applications
• Lead upgrade, release, and bundle management for Salesforce install packages and connected tools

• Design and maintain custom reports and dashboards for business users
• Contribute to data models and dashboard design in Looker
• Apply strong SQL and relational data expertise to support reporting schemas, data transformations, and analytics initiatives
• Ensure data integrity across systems as the authoritative voice on Sales & Marketing data structure and quality

• Certified Salesforce Administrator with hands-on experience building flows, Apex, integrations, and complex automations
• Demonstrated experience with multi-platform CRM and operations ecosystems – Salesforce plus at least one of:
  Net Suite, Hub Spot, Zendesk, or similar enterprise platforms
• Strong SQL and relational data fundamentals – you can write a query, trace a data problem back to its source, and design a reporting schema
• Proven track record of working with business stakeholders to define problems and ship solutions – not…