Basis - Application & Infrastructure SME III-US

Telecommunications Operations Management System Engineer

National Grid - US (NGRID-US) is seeking an experienced Telecommunications Operations Management System (TOMS) Engineer for a position within the Grid Modernization Execution (GME) Department. This position will be responsible for the both the short term and long-term operations of the TOMS software system that will be used throughout NGRID-US for the planning, designing, engineering, deployment commissioning, maintaining, and decommissioning of all NGRID-US Operational Telecommunications (OT) Networks and Systems.

These OT Network & System solutions may include private radio networks & systems, fiber optic networks & systems, microwave networks & systems, meters, IoT, smart grid communications networks, leased and managed wired & wireless telecom services, or a combination of these to meet the company’s communications requirements. NGRID-US relies heavily on these telecom networks and systems to support the construction, operation, maintenance, and restoration of its electric and gas delivery networks providing SCADA, protection, VoIP and other connectivity.

The TOMS software system will be a primary tool in the scoping of cost effective, secure, scalable, & reliable network solutions in conformance with NGRID-US’s network policies, processes, procedures, standards, and guidelines as well as telecom network architecture & strategy.

Position Responsibilities (including but not limited to):

• Serve as the TOMS lead technical and functional resource for:
• Oversee the user administration and functional operation of the TOMS software.
• Reporting to the Grid and Network Communications IT/OT Manager, oversee and provide daily tasks and general project direction for a staff supporting the TOMS software at various levels.
• Software user access, license maintenance and administration to the NGRID-US user base.
• Project lead for TOMS related network-driven capital projects with responsibility to champion project drivers and scope to both internal and external stakeholders for interfaces and upgrades to the TOMS software including Unified Technology Operation Center (UTOC) system and similar interfaces, patch releases, software upgrades and new features
• TOMS Subject Matter Expert (SME) for interface to IT architecture and infrastructure resources for the hardware and architectural needs to meet performance metrics of TOMS for NGRID-US users.
• Lead SME for TOMS project initial setup and baseline (deployment is currently in progress):
• Overseeing the setup, transfer and quality assurance of data from multiple technical sources within NGRID-US, initially through data imports followed by establishment of two-way interfaces (GIS, financial, FCC ULS and similar), as well as multiple occurrences of one-way data interfaces (that will be run several times throughout the software deployment) and, initial and continued input of manually captured and managed data into the system.
• Support for the field survey validation process of as-expected equipment for all NGRID-US OT Networks and Systems including substations, data centers, telecommunications sites and other NGRID-US facilities. This support will include supporting the field survey teams through set-up of the as-expected site telecommunications data and manual load methods as well as the quality assurance/validation and TOMS entry of the as-found data, including site physical data.
• Training: ensure that training is maintained for all NGRID-US user staff for understanding and utilization of the TOMS software. This will include overseeing development of train-the-trainer capabilities for both personnel under your direction as well as potentially NGRID-US training personnel.
• Lead interdisciplinary technical teams through the optioneering process, develop project scopes, cost estimates and project schedules applying NGRID-US’s project progression model to interfaces and enhancements to TOMS.
• Provide support, coordination, planning, and update for the implementation of NGRID-US’s OT Strategy & Roadmap relative to TOMS, making sure all in-flight and future telecom projects and initiatives are supported by TOMS and in synch and…