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Hybrid IT Support Specialist: Advanced Tech & Training Lead
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-07
Listing for:
DNA Partners
Full Time, Apprenticeship/Internship
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Global Law Firm in Boston seeks a Technology Support Specialist to deliver advanced IT support for attorneys and staff. The role serves as the primary escalation point for Level 1 issues, resolves complex problems, supports conference room and hybrid meeting tech, and helps onboard users across the firm.
You will configure and deploy laptops/desktops, train new hires, mentor junior staff, and maintain ticket documentation while collaborating with senior IT teams on challenging incidents.
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