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White-Glove Technical Account Manager, AI & SaaS
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-12
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
SaaS Sales
Job Description & How to Apply Below
Box is seeking a Technical Account Manager to partner with strategic SAAS customers, delivering white-glove service and technical guidance. You will own 10–15 accounts, coordinate with engineering, and drive training, best practices, and product feedback to improve customer outcomes.
Ideal candidates have 5+ years in technical support or account management, solid SQL and API experience, and proven ability to operate at tactical and strategic levels.
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