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IT Service Desk Trainer - Elevate Agent Excellence (Hybrid
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-15
Listing for:
Zones, LLC
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Zones, LLC is seeking an IT Service Desk Technical Trainer for a hybrid, Boston-based role. The position involves creating and delivering training content, ensuring agents are productive quickly, and coaching during training to drive performance.
The ideal candidate will have strong communication and public speaking skills, ITIL knowledge, and a proven track record in IT training within a fast-paced environment.
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