Platform Support Manager — Hybrid, Incident & Automation
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-17
Listing for:
MFS International Australia Pty Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
SRE/Site Reliability, IT Support, IT Specialist, IT Project Manager
Job Description & How to Apply Below
MFS is seeking a Manager of Platform Support to lead day‑to‑day L1/L2 production support for critical trading and investment operations. You will own service reliability, incident triage, and ITIL-aligned practices while coordinating with internal teams and vendors to improve automation and resilience.
You will drive incident management, ensure timely service restoration, and translate pain points into runbooks and SOPs. Strong leadership and communication are essential to succeed in this role.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×