Director, AI-Driven Digital Workplace & End User Services
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-21
Listing for:
Harvard Business School Publishing Corporation
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
AI Business & Operations, IT Specialist, Change Management
Job Description & How to Apply Below
Harvard Business Publishing seeks an experienced leader to redesign the Digital Workplace and End User Management function in Boston. You will drive AI-first service desk capabilities, scalable endpoint management, and platform engineering across identity and device life cycles to enable proactive, self-healing services.
You will partner with Security, lead a small team, and advance change management while delivering measurable improvements in user experience and operational efficiency.
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