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IT Support Services Manager – Helpdesk & Campus Tech

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Bunker Hill Community College
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 88000 - 96000 USD Yearly USD 88000.00 96000.00 YEAR
Job Description & How to Apply Below

Bunker Hill Community College in Boston seeks a Manager, IT Support to lead the technology support team serving students, faculty, and staff. The role oversees the IT Helpdesk operations, lab and classroom technology, and cross-department collaboration to align services with institutional goals.

On-campus presence required at least four days per week. The ideal candidate has strong customer service, staff development, and ITIL credentials, with 5+ years in IT support and at least 2 years in a

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