Tier 2 SaaS Support Engineer - Hybrid; Boston
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-24
Listing for:
Rippling
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
HqO is looking for a Tier 2 Support Representative to join its Customer Support team in Boston. This role focuses on handling complex customer inquiries and providing high-quality support to ensure satisfaction and retention.
Ideal candidates will have 3-5 years of experience in technical support, excellent communication skills, and a collaborative mindset to work with various teams. The position promotes a hybrid work model, requiring in-office attendance Monday to Thursday.
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