Associate, Application Support Development

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift.

It's a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Application Support Development Associate is a senior technology professional who operates at the intersection of Finance, Technology, AI and Transformation. The role partners closely with Finance, business, engineering, and technology teams to understand complex business challenges, evaluate solutions, and drive the delivery and ongoing enhancement of critical Finance applications and platforms.

The ideal candidate combines strong knowledge of Finance applications and processes with sufficient technical depth to effectively engage engineering teams on application architecture, data flows, system integrations, incidents, and technology solutions. This position does not require the individual to be a hands-on software developer; however, the candidate should be technically fluent and comfortable working closely with development teams.

• Partner with Finance, Technology, and other stakeholders to understand business challenges, define requirements, and develop practical technology solutions.
• Apply strong knowledge of Finance applications, financial data, and processes, ideally including General Ledger (GL), Regulatory Reporting, Financial Reporting, and related Finance systems.
• Serve as a bridge between business and engineering teams, translating business requirements and Finance concepts into clear technology requirements and solution designs.
• Analyze complex applications, data, and process issues; identify root causes; evaluate potential solutions; and coordinate with appropriate teams through resolution.
• Work closely with software development and engineering teams to evaluate system architecture, application integrations, interfaces, data flows, and technology dependencies.
• Contribute to the design, implementation, enhancement, and support of critical Finance applications and technology solutions.
• Evaluate the impact of proposed application and technology changes and help ensure solutions meet business, functional, technical, and control requirements.
• Support application incidents and production issues by coordinating across Finance, engineering, infrastructure, data, and other technology teams.
• Identify opportunities to leverage AI-enabled development, automation, and analytical tools to accelerate development, analysis, problem solving, and technology delivery.
• Contribute to broader Finance and Technology transformation initiatives, including process simplification, application modernization, automation, and improvements to financial data and reporting.
• Develop and maintain a strong understanding of the Finance application environment, including upstream and downstream systems and data dependencies.
• Effectively manage multiple initiatives and changing priorities while maintaining ownership of deliverables and driving activities forward with limited supervision.
• Collaborate effectively with geographically distributed teams and communicate complex business and technology topics clearly across different functions, locations, and levels of technical expertise.
• Use Microsoft Excel extensively as a core analytical and problem-solving tool, including the analysis and reconciliation of large and complex financial datasets, investigation of data issues, validation of system outputs, and preparation of management and stakeholder analysis.
• Drive and support the implementation of solutions developed or accelerated through AI-enabled tools, working closely with engineering and business teams to evaluate, validate, integrate, and operationalize AI-generated solutions within the Finance technology environment, while ensuring they meet business, technical, security, control, and production-readiness requirements

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
  - Required
• Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
  - Preferred

Qualifications:

• 5+ Years Java, JavaScript, API and Vendor APIs, Jira, VMware Virtualization and Scrum…