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Senior Field IT Support Technician; On-Site

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Beth-Israel-Lahey-Health
Full Time position
Listed on 2026-08-27
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 44000 - 62000 USD Yearly USD 44000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Senior Field IT Support Technician (On-Site)

Beth Israel Lahey Health is seeking a Lead Field Support Technician in Boston for full-time, on-site day-shift IT field support across the enterprise. You will act as an escalation point for Service Desk and Field Support, diagnose complex desktop and network issues, and train new staff.

The role requires 5–8 years of IT support experience, Windows/macOS expertise, and ITSM tool proficiency. A+ certification is required. This position emphasizes security and knowledge base development.

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Position Requirements
10+ Years work experience
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