Information Technology Operations Manager

Reports To: Chief Information Officer / VP of Technology

We are seeking an experienced IT Manage
r to lead our technology infrastructure, security posture, and IT operations team. This role is critical to supporting our financial services business in a highly regulated environment, ensuring systems are secure, compliant, resilient, and aligned with business objectives. The ideal candidate combines strong technical leadership with a deep understanding of regulatory and compliance requirements specific to financial institutions.

• Oversee day-to-day IT operations, including network infrastructure, systems administration, help desk support, and vendor management
• Ensure compliance with financial industry regulations (e.g., FINRA, SEC, SOX, GLBA) as they relate to IT systems and data handling
• Partner with Compliance, Risk, and Legal teams to support audits and regulatory examinations
• Manage cybersecurity initiatives, including endpoint protection, identity and access management, and incident response
• Oversee patch management, vulnerability assessments, and remediation efforts
• Maintain documentation for IT controls, audit trails, and change management processes
• Evaluate and implement new technologies to improve efficiency, security, and scalability
• Manage relationships with third-party vendors, including cloud providers and managed service providers (MSPs)
• Lead disaster recovery (DR) and business continuity planning (BCP), including regular testing

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 5+ years of IT management experience, ideally within financial services, banking, insurance, or another regulated industry
• Strong knowledge of network administration, systems architecture, and cloud environments (Azure, AWS, or similar)
• Demonstrated experience supporting regulatory compliance frameworks
• SOX IT controls
• NIST Cybersecurity Framework or ISO 27001
• Experience with identity and access management (IAM), multi-factor authentication, and least-privilege access models
• Familiarity with data loss prevention (DLP), encryption standards, and secure data retention practices

• Relevant certifications such as CISSP, CISM, CRISC, or ITIL
• Experience with financial industry-specific platforms (trading systems, portfolio management software, core banking systems, etc.)
• Familiarity with archiving/e-discovery tools for regulatory recordkeeping (e.g., Smarsh, Global Relay)
• Prior experience in a broker-dealer, investment advisory, banking, or insurance environment

• Competitive salary and performance-based bonus
• Comprehensive health, dental, and vision insurance