Senior Learning & Event Technology Specialist, Technology & Community Boston, MA

Senior Learning & Event Technology Specialist, Technology Experience & Community Tracking Code

8/14/2026

Grade 49

$90,000.00

$

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Full-Time/Regular

Are you ready to be at the forefront of live event production and AV innovation working onsite across a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class live event, classroom, and livestream support to our faculty, staff, and students.

Senior Learning & Event Technology Specialist – Events & Classrooms

We are seeking a qualified individual to join our Technology Experience & Community group as a Senior LETS Event Specialist on our AV live event and classroom support team.

This You will:

• Provide hands‑on support for live, hybrid, and virtual events, including expert‑level event production, sound reinforcement, and Zoom, Teams, and webinar delivery across all Boston University campuses.
• Deliver advanced audiovisual (AV) support for classrooms and event spaces, ensuring reliable technology operations and high‑quality user experiences for faculty, staff, students, and guests.
• Advise management on emerging technologies.
• Test and verify new solutions.
• Serve on multiple service or project teams in roles such as Subject Matter Expert or Technical Lead.
• Interface with internal and external live event clients, university leadership, integrators, vendors, and partners across the BU community.
• Creating exceptional experiences for our clients and community is our highest priority!
• Please note:
  
  This is an onsite position and may require occasional evening, weekend, and/or holiday hours.

• 5+ years of progressively responsible experience with AV and live event technology in a client support role.
• Bachelor's degree required or master's preferred, or equivalent applicable experience.
• We welcome applicants with formal education and/or equivalent hands‑on experience.
• Valid driver's license.
• Ability to lift moderately heavy equipment (up to 75 pounds).
• Ability to be on call during off hours.
• Awareness of ADA/Section 508 accessibility concepts for live events and classrooms.
• AVIXA CTS preferred

Technical

Qualifications:

• Expert-level live event setup, operation, and teardown including full event productions, sound reinforcement, and client consultation, plus convention center or large‑venue live production expertise.
• Advanced classroom AV support and configuration across a multi‑building, city‑like campus environment or similar large scale environment with break out spaces.
• Enterprise collaboration with IT, Facilities, internal partners such as Academic Affairs, and external partners.
• Zoom/Teams Webinars and Rooms: expert setup, configuration, advanced troubleshooting, and client training Live streaming and encoding: OBS, vMix, Wirecast, hardware encoders, Kaltura, You Tube, Vimeo, Panopto, and multi‑platform delivery.
• Hybrid and virtual event architecture, design, and execution Familiarity with enterprise management software. (e.g., Crestron XIO or Fusion)
• Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., Service Now).
• Demonstrated interest in leveraging AI tools, emerging technologies, and automation to continuously improve AV workflows and enhance operational effectiveness.

Boston University Offers an Excellent Benefits Package

• Time Off:
  Generous time off, paid intersession break, and 13 paid holidays.
• Retirement:
  University‑funded retirement plan with full vesting after 2 years of eligible service.
• Tuition Assistance:
  Competitive tuition…