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Product Support Specialist — Hybrid, Boston
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-31
Listing for:
Blink
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Blink is seeking a Head of Support in Boston, working in-office three days per week. You will lead a customer-centric Product Support function, handling product queries and escalations while partnering with Product and Engineering to drive improvements.
Join Blink to help scale support, improve documentation, and empower both customers and internal teams with high-quality resolutions. The role focuses on customer trust, advocacy, and data-driven improvements in a fast-growing, globally
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