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Hybrid Technical Services Specialist: Expert Troubleshooter
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-01
Listing for:
Bevi
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Bevi is seeking a Technical Services Specialist in Boston to troubleshoot Bevi machines by phone and email, guide installations, and ensure peak performance for Direct and Partner customers. You will analyze existing troubleshooting processes, lead remote diagnostics, and propose improvements to engineering while supporting upsell inquiries and proactive service calls across the country.
A strong communicator with independent judgment and a customer‑first mindset is essential, plus a schedule of
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