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IT Help Desk Technician: Level 1-2
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-03
Listing for:
Zones, LLC
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Zones – First Choice for IT is seeking an IT Help Desk Technician for an on-site contract in Boston, MA (02116). The role provides Level 1-2 support to end-users via phone, chat and email, with triage and basic troubleshooting. The candidate should have an associate degree or 3 years in a support center plus strong customer service skills.
The position runs Monday–Friday, 8–5, at a rate of $30/hour. Opportunities exist to grow into higher responsibilities as you handle more complex issues and
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