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Hybrid IT Service Desk Specialist — Frontline Tech Support
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-03
Listing for:
RA Capital Management, LLC
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Specialist
Job Description & How to Apply Below
RA Capital Management is seeking an IT Service Desk Specialist to join the IT Operations team in its Boston office. You will provide frontline technical support, bringing curiosity, a customer-service mindset, and strong communication to a fast-paced, collaborative environment.
The role involves troubleshooting via the IT ticketing system, coordinating with staff to identify root causes, and collaborating with IT colleagues on more complex issues.
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