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Problem Management Engineer: Drive Root Cause & Resiliency
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-08
Listing for:
Beacon Technologies
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
Systems Engineer
Job Description & How to Apply Below
Beacon Technologies is seeking a Problem Management Engineer to lead and mature the Problem Management function, preventing incident recurrence and improving service resiliency. You will oversee end-to-end lifecycle, drive root cause analysis, and partner with cross-functional teams to implement permanent fixes.
Ideal candidates have ITIL experience, strong communication, and the ability to influence stakeholders across infrastructure, applications, and cloud platforms.
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