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SaaS Support Specialist Integrations

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Flywire
Full Time position
Listed on 2026-09-08
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Support Specialist I - Payments & Integrations

Flywire is seeking a Software Support Specialist I, based within EST is highly preferred. You will support 14,000+ active Invoiced accounts and provide prompt, accurate answers regarding Invoiced features and integrations.

You’ll diagnose issues from logs, determine the best channel for contact, and escalate complex cases. A Bachelor's degree and 1–3 years in SaaS support, including Netsuite/Intacct experience, are required.

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