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Director, AI-Driven Digital Workplace & End User Services

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Harvard Business School Publishing Corporation
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    IT Specialist, AI Business & Operations, Change Management
Salary/Wage Range or Industry Benchmark: 150000 - 170000 USD Yearly USD 150000.00 170000.00 YEAR
Job Description & How to Apply Below

Harvard Business Publishing seeks an experienced leader to redesign the Digital Workplace and End User Management function in Boston. You will drive AI-first service desk capabilities, scalable endpoint management, and platform engineering across identity and device life cycles to enable proactive, self-healing services.

You will partner with Security, lead a small team, and advance change management while delivering measurable improvements in user experience and operational efficiency.

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