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Master IT-Automation Customer Success Engineer; f​/m​/x

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: IBM
Full Time, Part Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
Position: Master@IBM - IT-Automation Customer Success Engineer (f/m/x)

Do you want to pursue a Master's degree while gaining valuable hands-on experience at one of the world's leading technology companies?

Then Master@IBM work &study is the perfect opportunity for you!

As a participant in this program, you will combine a part-time Master's degree with exciting projects and cutting-edge technologies in a dynamic work environment.

Throughout your studies, you will be actively involved in our company, apply your knowledge in real-world scenarios, and build strong professional connections for your future career.

At IBM Technology, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in IBM Technology is built on curiosity, empathy, and collaboration.

You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society.

With continuous learning and a supportive culture, IBM offers the resources and opportunities to grow your career.

Join us and be part of a global team that’s passionate about driving innovation and making a difference!

Your role and responsibilities

This role is designed for students who are looking to gain professional experience while pursuing their education.

Your primary responsibilities will include:
  • Assist with projects:
    You will contribute to various projects and tasks, gaining hands-on experience and exposure to different aspects of the business. This will help you develop a deeper understanding of the company's operations and goals.
  • Learn from professionals:
    You will have the opportunity to observe and learn from experienced professionals, gaining insight into their roles and responsibilities. This will help you build your skills and knowledge in a real-world setting.
What You Can Expect from Master@IBM work&study:

Financial independence from day one- with an attractive salary

1st year: €1,950 gross/month

2nd year: €2,544 gross/month

3rd year: €2,818 gross/month

  • An employment contract with a 38-hour workweek, including 10 hours dedicated to university studies!
  • Master studies at recommended German university (of your choice) offering part-time studies (like ESB Reutlingen, HECTOR School/KIT, FOM and others).
  • Full coverage of tuition and semester fees, plus travel expenses to your university.
  • State-of-the-art equipment, such as a Mac Book, iPhone & more
  • Personalized development through hands-on training, job shadowing, and career coaching.
  • Master's thesis in collaboration with your department, ensuring a seamless link between theory and practice.
  • A strong prospect of full-time employment after graduation and promising career opportunities at IBM.
Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise
  • Bachelor's degree in Business Informatics, Computer Science, or a related field.
  • Passion for Technology (e.g. IT-Automation, Application Development, IT-Operations).
  • Good knowledge of German (at least C1 proficiency), Maths and English.
  • You are committed as a problem solver and ready to take on challenges.
  • You bring a curious mindset and a strong willingness to learn and grow.
  • You are known for your dedication and commitment.
  • You like to take on responsibility, get involved and have fun doing so.
  • You are characterised by your communication and teamwork skills.
ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation.

By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based…

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