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SaaS Software Support Specialist — Accounts
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-10
Listing for:
Flywire
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Flywire is seeking a Software Support Specialist I, ideally based in the Eastern Time Zone. You will join a small team supporting 14,000+ invoiced accounts, delivering prompt, thoughtful answers to complex product questions via email, phone, and chat.
Responsibilities include diagnosing payment processing and integration issues, guiding clients to solutions, and contributing to documentation. The role offers a hybrid work model in the US and a competitive compensation package.
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