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HR Systems Administrator

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Keolis Commuter Services
Full Time position
Listed on 2026-09-10
Job specializations:
  • IT/Tech
    Data Analyst, IT Business Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below

Description

Located in Boston, MA. Salary $ per year plus bonus, competitive benefits and 401(k) match program.

Skills:

  • Strong analytical and technical, as well as experience with data management and reporting tools.
  • Skilled in building relationships and communicating effectively across all levels.
  • Strong track record of collaborating across teams, delivering technical support, and training staff.
  • Proven project management and process-focused capabilities (preferred Certified Associate in Project Management (CAPM), but not required)
  • Knowledge of HRIS systems, processes, administration, and release management.
  • Strong proficiency with Microsoft Office Suite - Word, Excel, Access, PowerPoint, and Outlook.
  • Advanced proficiency in database management and security, as well as running SQL queries (to include but not limited to query optimization, backup/restore, and disaster recovery).
  • Ability to stay ahead of HRIS and payroll technology evolution.
  • Organized and detail-oriented, skilled in managing diverse assignments and priorities in parallel.
  • Design and execution of system test plans including front-end and back-end unit and integration tests.
  • Able to express data through visualizations to tell a story.
  • Must be a results-oriented problem solver, capable of recommending and implementing solutions.

Knowledge and

Experience:

  • 3–4+ years of hands-on experience supporting and administering Pro and UKG Work Force Management (WFM)
  • Demonstrated broad and strong background in UKG and related UKG modules (Pro, UTA and WFM strongly preferred).
  • Knowledge of Service Now to respond to stakeholder communications
  • Experience in overseeing HRIS operations with a focus on data accuracy, user assistance, and continuous system improvement
  • Understanding of HR processes, data privacy regulations, and security protocols
  • Experience in performing diagnostic tests and audits, as well as documenting processes.
  • Ability to provide expert advice and guidance on HRIS strategy, implementation, and optimization.
  • Certified UKG Implementation Credential (preferred, but not required)
  • Bachelor’s degree in Information Technology, Human Resources Management, Business Administration, or related field

Key Accountabilities

HRIS and HR Shared Services:

  • Document, track, and monitor problems and ensure a timely resolution via Service Now ticketing system
  • Analyzing the business’s operations and computer systems to determine which software applications can improve efficiency.
  • Providing recommendations on upgrading existing systems or installing new ones.
  • Ensuring data accuracy, integrity, and compliance with regulations. This includes data entry, maintenance, audits, backup/restore and disaster recovery.
  • Conduct research on product updates, services, protocols, and standards in support of UKG.
  • Ensuring data security, privacy, and compliance with relevant laws and regulations.
  • Partner with internal stakeholders to generate reports, analyzing data to identify trends, and providing insights to support HR decision-making.
  • Liaising with vendors, IT and HR/Payroll departments keeping abreast with software upgrades and functional improvements of current software portfolio and industry trends
  • Researching software applications that will help the company succeed
  • Identifying opportunities to improve HRIS processes and systems and participating in system upgrades and implementations.
  • Contributing to the creation and maintaining of HRIS Roadmap and modernization plan
  • Assisting in the development and maintenance of HRIS network hardware and software.
  • Reporting to stakeholders, management, and end-users on the progress of operational problems
  • Organizing meetings with stakeholders to discuss the functional aspects of their applications.
  • Demonstrating sound project management principles and…
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