Manager HR Digital & HCM

Description

Salary: $ per year with performance-based bonus, 401(k) match, and competitive benefits packages.

• 5+ years of progressive HRIS/HCM experience with at least 3 years in a system administration or implementation role.
• Proven success managing cross-functional HR technology projects from design to delivery.
• Demonstrated expertise in HCM platforms (preferably UKG Pro and WFM).
• Experience working within complex organization matrix
• Experience developing and executing employee communications to support technology improvements
• Strong communication and stakeholder management skills, with the ability to influence across levels.
• Proven success in change management and continual improvement and operational effectiveness
• Preferred:
  • Bachelor's degree in HR, HR Management or Technology
  • Strong experience in the program management of HR tools
  • Experience supporting M&A integration and large-scale organizational changes.

• Advanced Excel and reporting skills; familiarity with BI tools (e.g., UKG BI, Power BI).
• Excellent project management and organizational skills.
• Strong analytical mindset and attention to detail.
• Change management and training facilitation experience a plus.
• Problem Solver:
  Identifies problems, and recommends solutions based on comprehension of information provided from user
• Results Oriented:
  Responds promptly to high-impact, critical issues
• Adaptable:
  Team centric with ability to provide & receive constructive feedback

• Communicate complex technical information in clear, concise terms to HR leaders and business partners.
• Provide regular project updates, issue logs, and status reports to leadership.
• Build strong partnerships across HR Centers of Excellence (COEs) to understand functional needs and translate them into system solutions.
• Coach and guide HRIS team members on system processes, data best practices, and troubleshooting.
• Act as a trusted advisor and point of escalation for system or data-related inquiries.
• Support HRIS Team with all Tier escalations

• Oversee configuration, administration, and maintenance of the HCM (HRIS) platform and related digital tools
• Partner with IT to ensure stable system integrations, security protocols, and data flow between HR and other business systems
• Maintain and update organizational structures, positions, job codes, and pay rules within the system
• Establish governance processes and documentation standards for testing, approvals, and production migrations
• Ensure all system processes comply with data protection and privacy laws (e.g., HIPAA, GDPR)
• Prepare HCM for annual events including open enrollment, annual performance processes, annual compensation reviews and change uploads
• Responsible for processing UKG Core HR data entry for Keolis locations without an HR Manager
• Work alongside the IT department to perform regular assessments and improvements to UKG
• Oversee all system upgrades and maintenance in partnership with internal and external partners
• Build and maintain workflows within HCM including user-friendly processes, guidelines, and documentation
• Partner with HRIS System Administrator to manage end user access rights to system
• Led efforts to ensure the configuration of the HCM for business acquisitions and for new contract mobilizations is setup correctly and ahead of new contract mobilizations

• Supervise the day-to-day activities of the HRIS systems and other HR digital tools
• Drive data integrity through ongoing audits, validations, and process controls.
• Develop and manage a comprehensive HR reporting framework to deliver consistent, actionable insights.
• Partner with HR and business leaders to interpret workforce data and identify opportunities for improvement.
• Support compliance and audit activities by ensuring data accuracy and standardized reporting metrics in partnership with HRIS Reporting and Analytics Lead

• Evaluate emerging HR technologies and recommend enhancements to improve efficiency and user experience.
• Identify automation opportunities to streamline HR processes and reduce manual workload.
• Lead change management efforts to ensure smooth adoption of new tools and processes.
• Promote a culture of innovation and operational excellence within the HRIS function.
• Act as an advisor to HR peers for potential solutions. Within the framework, understand the needs and identify solutions by capturing business requirements to drive…