Senior Program Manager, MarTech Agile Delivery

Support roadmap planning, intake management, prioritization, governance, Agile delivery practices, and portfolio coordination across the Marketing Technology organization
Improve visibility into demand, platform roadmaps, team capacity, delivery priorities, and cross-platform dependencies across the Mar Tech ecosystem
Ensure Mar Tech platform roadmaps align with business priorities and key DTE/CMEA initiatives
Maintain visibility across the Mar Tech portfolio, including planned work, roadmap commitments, team capacity, dependencies, and key milestones
Support annual planning, quarterly planning, roadmap reviews, and prioritization discussions
Lead intake and demand management processes across the Mar Tech organization
Coordinate business and technical assessments with Platform Owners and stakeholders
Facilitate prioritization discussions, governance reviews, governance forums, portfolio reviews, and planning discussions
Support quarterly planning, release planning, sprint planning, backlog reviews, and prioritization activities
Identify delivery bottlenecks, planning challenges, coordination opportunities, and opportunities to reduce duplicate or overlapping work
Develop portfolio reporting, dashboards, metrics, presentations, and status summaries
Support leadership with visibility into demand, roadmap commitments, dependencies, risks, and capacity considerations
Develop scalable processes and operating practices for a growing Mar Tech portfolio
Leverage automation, reporting, AI-enabled capabilities, and process improvements to increase efficiency
Promote continuous improvement, collaboration, and delivery excellence

• Bachelor's degree in Business, Marketing, Information Systems, Technology, Operations, or a related discipline
• 8+ years of experience in Agile delivery, portfolio management, business operations, marketing technology, digital transformation, product management, or a related area
• Experience supporting enterprise technology, Mar Tech, digital experience, customer engagement, customer data, content, or marketing automation organizations
• Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies
• Experience with roadmap planning, release planning, backlog prioritization, dependency management, and capacity planning
• Experience leading or facilitating governance, planning, prioritization, or portfolio management processes
• Strong analytical, problem-solving, and organizational skills
• Experience developing executive-level reporting, dashboards, presentations, and status updates
• Excellent communication, facilitation, stakeholder management, and relationship-building skills
• Ability to work effectively across business, technology, vendor, and agency teams in a matrixed environment
• Preferred: experience working in pharmaceutical, biotechnology, healthcare, or other regulated industries
• Preferred: experience supporting enterprise Mar Tech or customer engagement platforms
• Preferred: experience with Jira, Azure Dev Ops, Smartsheet, Power BI, Microsoft Project, or similar planning and portfolio tools
• Preferred:
  Agile certification such as SAFe, Scrum Master, Product Owner, PMI-ACP, or equivalent
• Preferred: experience supporting product operating models and Agile transformation initiatives
• Preferred: exposure to AI-enabled marketing, customer engagement, or digital experience capabilities

Demonstrates expertise in Agile delivery methodologies, portfolio management, and marketing technology, with a strong focus on roadmap planning, capacity management, and stakeholder engagement. Proficient in developing executive-level reporting and facilitating cross-functional collaboration to drive continuous improvement and operational excellence.

• Agile Delivery
• Portfolio Management
• Roadmap Planning
• Stakeholder Management
• Executive-Level Reporting

• Agile
• Scrum
• Kanban
• Roadmap Planning
• Backlog Prioritization
• Dependency Management
• Capacity Planning
• Governance Processes
• Analytical Skills
• Problem-Solving

• Communication
• Facilitation
• Relationship-Building
• Organizational Skills

• SAFe
• Scrum Master
• Product Owner
• PMI-ACP

• Marketing Technology
• Digital Transformation
• Customer Engagement
• Enterprise Technology
• Pharmaceutical
• Biotechnology
• Healthcare
• AI-Enabled Marketing

• Jira
• Azure Dev Ops
• Smartsheet
• Power BI
• Microsoft Project