Defensive Engineering Product Ops Specialist

We are looking for a Defensive Engineering Product Ops Specialist reporting to the Head of Defensive Engineering. You will support Defensive Engineering teams with product planning, Scrum coordination, metrics, reporting, and delivery tracking. You will work with product managers, security engineers, GTS product owners, and other stakeholders to help teams stay organized and focused on security outcomes.

The team you will be joining is part of Global Cyber Security Defensive Engineering, a function that helps protect the firm, its clients, and critical business services from cyber threats. This role will help provide consistent product practices and visibility across Defensive Engineering by supporting team planning, tracking delivery, and reporting progress and outcomes.

• Coordinate sprint planning, backlog refinement, reviews, retrospectives, and team meetings.
• Maintain product backlogs, roadmaps, actions, risks, dependencies, and delivery updates.
• Collect and organize product metrics, KPIs, KRIs, and scorecards.
• Prepare product updates, dashboards, and leadership reports.
• Follow up with teams on actions, blockers, and delivery commitments.
• Support product managers with governance meetings and product reviews.
• Maintain product documentation, meeting notes, and decision logs.
• Help improve common product practices across Defensive Engineering.

• Strong organization, communication, and teamwork skills.
• Ability to coordinate tasks and follow up across multiple teams.
• Comfort working with data, spreadsheets, dashboards, and presentations.
• Basic understanding of Agile, Scrum, product management, or project coordination.
• Interest in cybersecurity and willingness to learn.

• Bachelor’s degree in Business, Technology, Information Systems, Cybersecurity, or a related field, or equivalent experience.
• Experience through employment, internships, projects, or coursework in product operations, technology, project coordination, reporting, or cybersecurity.
• Familiarity with Microsoft Office and collaboration tools.
• Experience with backlog management or dashboard tools is helpful.
• Agile, Scrum, product management, or cybersecurity certifications are a plus but not required.

• Strong attention to detail.
• Ability to work across different teams and priorities.
• Good written and verbal communication skills.

Hybrid work model in accordance with company policy. Standard business hours, with flexibility for occasional global meetings.

Salary Range: $120,000 - $202,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

• our retirement savings plan (401K) with company match;
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages;
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities;
• access to our Employee Assistance Program;
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans);
• and, eligibility for certain tax advantaged savings plans.

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