Senior Analyst, TSG Product Management

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment.

We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

You’ll join our Technology Services Group team in Boston. This team supports Bain’s global business through technology products and services that help our teams work more effectively and deliver impact for clients. You’ll collaborate with colleagues across functions, geographies, and seniority levels, partnering closely with product owners, product designers, engineering teams, senior stakeholders, Legal, Risk, and other technology teams.

The Senior Analyst, TSG Product Management plays a critical role within a key performance management product s role translates customer needs and feedback into an actionable backlog and then partners with the technical and design teams in an agile environment to ensure successful implementation.

• Understand key business objectives and strategy of the product from leadership
• Elicits requirements for enhancement requests/new functionality, working with users to find elegant solutions to meet their needs while balancing technical realities
• Identify, track and analyze key metrics, distilling to critical insights and actionable findings
• Drives appropriate pilots, customer communication & training as needed

• (Internal products) Actively participates in appropriate Agile ceremonies for this product
• (Internal products) Transform requirements into appropriate user stories at the right level of detail for the team with supporting materials like process flow diagrams as needed
• (Vendor products) Works with technical teams and vendors to continuously optimize for Bain experience, taking new features and use cases into account
• (Internal products) Acts as a resource for agile team, answering questions, testing the latest work, and providing input into work in progress

• Develops, maintains, and demonstrates domain knowledge including both internal (Bain) and external (market) trends

3-5+ years of experience in the following:

• Working in a corporate environment with responsibilities that require coordinating across teams and managing varied priorities
• Investigating issues in software products or workflows, identifying patterns and root causes, and shaping clear recommendations
• Gathering or interpreting user needs and contributing to requirements or enhancement discussions

• Associate's/Bachelor’s degree or an equivalent combination of education, training and experience
• Knowledge,
  
  Skills and Abilities
• Proficient with agile methodologies
• Excellent communication and interpersonal skills, with a focus on understanding and addressing customer needs
• Skilled in defining, documenting, and validating requirements, including breaking larger items into manageable components
• Effective collaborator and thought partner, able to work with peers to develop strong solutions
• Willingness to travel if needed

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer…