Sr. Technical Support Engineer

About Us

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March
31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!)

in everything they do.

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events!

It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

The Sr. Technical Support Engineer (Executive Technology) is responsible for the strategy, engineering, governance and continuous improvement of the Company’s enterprise endpoint environment while serving as the senior technical resource for executive technology support. This role leads the planning, design, implementation, administration, automation and lifecycle management of Windows, macOS, mobile devices and endpoint management platforms to deliver a secure, standardized and highly reliable end-user computing environment.

The Sr. Technical Support Engineer develops enterprise standards, drives process improvements, automates device management, and partners with Infrastructure, Cybersecurity, Service Desk, Collaboration, and business stakeholders to advance the organization’s endpoint strategy. This role proactively identifies opportunities to improve operational efficiency, enhance security compliance, streamline endpoint deployments and elevate the employee technology experience.

The Sr. Technical Support Engineer is also responsible for delivering high-touch, white-glove technology support for executive leadership, including being the primary contact for board meetings, executive offsites and other high-profile business events, ensuring seamless technology experiences.

The ideal candidate combines strong executive presence with deep hands‑on expertise in endpoint management, Windows and Mac support, Microsoft 365, device provisioning, patching, application deployment, endpoint security, and automation.

This role requires regular, in‑person work at our Boston, MA office, Monday‑Friday. Candidates must reside within commuting distance of this office location. Fully remote work is not available for this role.

Enterprise Endpoint Engineering

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