Business Systems Analyst II; Boston, MA

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.

ES is currently seeking a powerhouse Business Systems Analyst II to join our fast-paced Information Systems Team. You'll play a key role in delivering innovative solutions that help drive business success. Partnering with stakeholders, developers, and cross-functional teams, you'll translate business needs into clear requirements that shape platform enhancements and technology initiatives. In this role, you'll analyze business processes, define and refine requirements, and help ensure solutions align with strategic objectives.

Your ability to simplify complex concepts, facilitate collaboration, and bridge the gap between business and technical teams will be critical to delivering successful outcomes.

You'll work with a high degree of ownership while collaborating closely with others to support solution design, validate requirements, maintain project documentation, and contribute to Agile delivery practices. You'll also have opportunities to share your expertise, mentor fellow analysts, and help strengthen business analysis best practices across the organization. If you're a curious problem-solver who enjoys turning ideas into solutions and loves working with people and technology, this is an exciting opportunity to make a meaningful impact while growing your career.

This is a hybrid work opportunity. ES has offices in Oakland, CA;
Orange, CA;
New York, NY;
Portland, OR;
Chicago, IL; and Boston, MA.

• Collaborate with minimal guidance with internal and external stakeholders to understand, clarify, and document business needs
• Partner with domain experts and engineers to support solution design for moderately complex technical problems
• Prepare and maintain well‑documented functional specifications, workflows, mock-ups, and user stories
• Maintain and refine epics, user stories, and acceptance criteria to ensure clarity, completeness, and alignment with business priorities
• Contribute to backlog refinement, sprint planning, and release planning activities to support alignment between business priorities and development capacity
• Analyze current product workflows and evaluate opportunities for improvement based on business needs and system capabilities
• Coordinate and support user acceptance testing (UAT) activities by developing test cases, facilitating execution, and validating requirements against delivered solutions
• Track and analyze key metrics and KPIs to evaluate solution performance and identify improvement opportunities
• Participate in retrospective discussions and contribute recommendations to improve team processes and delivery outcomes
• Participate in prototyping and proof‑of‑concept efforts to validate solution approaches and workflows
• Contribute to process improvement initiatives by identifying gaps in requirements, documentation, and delivery practices
• Support adoption of Agile best practices by reinforcing consistent standards across teams
• Assist and guide junior analysts by sharing knowledge, providing feedback and supporting skill development

• Bachelor's degree in engineering, Computer Science, Information Systems, or a related or technical field
• Five years of experience as a Business Systems Analyst or…