Head of Commercial Analytics & Insights

Head Of Commercial Analytics And Insights

The Head Of Commercial Analytics And Insights will lead the centralized organization that provides commercial insights, advanced analytics, data science, market research, competitive intelligence, and forecasting for the U.S. Business Unit. As a member of the U.S. Business Unit Executive Leadership Team, this leader will set the organization's vision, structure, capabilities, talent strategy, and operating model. The role will ensure that U.S. franchise teams receive timely, actionable insights to support strategic decisions, commercial performance, and business planning.

Key Responsibilities

• Strategy and Organizational Leadership
• Define and execute the vision, operating model, and priorities for the Commercial Analytics and Insights organization.
• Set an enterprise-wide insights strategy that connects research, commercial data, and analytics across franchises, making existing knowledge easier to find, reuse, and apply to business decisions.
• Lead a center of excellence that serves U.S. franchise teams, assessing capability gaps, strengthening support, and reducing duplication and inefficiencies.
• Develop and manage the organization's work plan, including team structure, roles, budget, key activities, and deliverables.
• Recruit, develop, motivate, and retain a high-performing team of insights, analytics, data science, and forecasting professionals.
• Commercial Insights, Analytics, and Forecasting
• Lead market research, competitive intelligence, business analytics, reporting, data science, and forecasting to generate actionable commercial insights.
• Build and lead a market research and forecasting function that serves as a primary source of insight for commercial strategy and planning, drawing on primary and secondary research.
• Build and lead a data science team that uses advanced analytical models to identify when patients may be approaching key decision points and help inform the timing of support and information.
• Partner with Finance to optimize and execute a quarterly latest-estimate process that informs net sales guidance, production planning, incentive compensation, and other downstream business needs.
• Cross-Functional Partnership and Execution
• Work closely with commercial and franchise leaders to align priorities, deliver high-quality work, and support performance objectives.
• Lead the responsible adoption of AI-enabled insights and analytics, partnering with Digital and Data teams to develop scalable, governed tools that help teams explore research and generate insights.
• Partner with Digital and Data teams to apply relevant analytics and market research techniques and, where feasible, standardize and automate analytics to provide more timely insights.
• Establish and manage effective agency and vendor partnerships.
• Develop and deliver clear, compelling presentations and recommendations to senior leadership.

Preferred Qualifications

• BS/BA degree in business or related discipline. Advanced degree preferred (e.g., MBA, MPH, PharmD, PhD).
• Fifteen (15) or more years of experience within the pharmaceutical or biotechnology industries including at least 5-7 years in forecasting, market research, or analytics senior leadership roles.
• Biopharmaceutical commercial capabilities at a leadership level is required.
• Experience in and understanding of other commercial functions (e.g., marketing, market access, sales operations, sales training, insights/analytics, business development will be an important consideration for this role.
• Experience building new centers of excellence teams, optimizing, capabilities building, and leading organization change.
• Must be a true team player – authentic, humble, professional, flexible, and coachable – able to build a positive team spirit and lead…