Director, Business Intelligence and Data Strategy, Boston Bruins and TD Garden

The opportunity

Delaware North Boston Holdings is seeking a Director of Business Intelligence & Data Strategy to lead the vision, strategy, and execution of our data and analytics function at TD Garden in Boston, Massachusetts. In this high impact leadership role, you will oversee teams across Business Intelligence, Data Engineering, CRM, and Data Strategy, transforming data into actionable insights that drive revenue growth, fan engagement, operational excellence, and digital innovation.

You will partner closely with senior leaders across Ticketing, Premium, Partnerships, Marketing, Digital, Finance, and Operations to build a data-driven culture and shape the future of how TD Garden leverages technology and analytics to grow its business.

We’re looking for a leader who combines strong business acumen with technical expertise and can turn strategic priorities into scalable solutions. You’ll play a key role in advancing AI and machine learning capabilities, creating a unified data ecosystem, enhancing customer insights, and developing a high-performing team positioned for long term success. Must be able to work in the US without sponsorship.

Minimum – Anticipated Maximum Base Salary: $119,500 – $161,300 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Information on our comprehensive benefits package can be found at

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Lead, mentor, and develop two Senior Managers and their teams across the Business Intelligence and Data Strategy & Integrations verticals, establishing clear goals, priorities, and professional development plans
• Translate the enterprise-wide data and digital transformation vision into actionable departmental roadmaps, OKRs, and execution plans
• Set and enforce standards for quality, rigor, and consistency across all analytical outputs, data products, and technical deliverables
• Serve as the department’s primary escalation point and decision-maker for cross-functional issues, resource conflicts, and stakeholder concerns
• Oversee the creation and optimization of dashboards, KPI frameworks, pricing models, and analytical tools that empower Ticketing, Premium, Partnerships, and other revenue-driving departments
• Ensure the BI team delivers digestible, defensible, and actionable reporting that informs executive decision-making on a daily, monthly, and seasonal cadence
• Guide the development of real-time pricing recommendations, revenue forecasting models, and inventory management strategies for key products (tickets, partnership assets, parking, etc.)
• Oversee the management, optimization, and integration of core platforms including Salesforce (Sales Cloud, Service Cloud, Marketing Cloud), data warehouse (KORE / equivalent), ticketing systems, and all associated ETL pipelines
• Lead the roadmap for AI/ML capabilities including predictive modeling,…