Principal, Business Consulting – Functional Program Manager

Salary min: 154375

Salary max: 193125

Practice: Financial Services, Infosys Consulting

Focus: High Value Payments (HVP) Modernization | ISO 20022 | COTS on Microservices | Agentic AI

Infosys Consulting’s Financial Services practice is seeking a seasoned Functional Program Manager to lead a Payments Modernization program for a Tier 1 financial institution. You will drive the replacement of legacy mainframe systems with a COTS product, and forward engineer rail agnostic capabilities on a cloud/microservices platform, incorporating agentic AI to enable intelligent, future ready payment flows. This is a high impact, client facing role(s) requiring deep payments expertise, strong program leadership, and a track record of delivering complex transformations in regulated environments.

• Own the client relationship across transformation delivery, BAU change, and support for a large U.S. bank; manage senior stakeholder expectations while maintaining profitability and growth.
• Lead platform modernization that includes but not limited to reverse engineering of legacy mainframe platforms, forward engineering, COTS product implementation, and upstream/downstream integrations.
• Direct ISO 20022 adoption and certification (e.g., Fedwire/Fed Now, CBPR+); guide product configuration and customization—especially for ACI MTS and UPF.
• Govern program financials: budgeting, milestone billing, forecasting, pipeline management, and margin integrity.
• Set payments architecture direction: advocate rail agnostic orchestration, microservices patterns, cloud deployment models, and event driven integration.
• Shape and integrate agentic AI interventions across journeys (ops automation, dispute/exception handling, reconciliation, data quality, monetization).
• Lead cross functional teams (client & Infosys) to gather requirements, design data maps, ensure traceability, and manage risk/issue remediation.
• Support business development: solutioning, proposals, thought leadership, market relevant POVs.
• Ensure compliance with PCI DSS/AML/KYC, resiliency, observability, and operational excellence.
• Not a pure BA role—we’re seeking leaders who can span program delivery, architecture direction, and domain depth.

(You may align to one primary track and flex across others)

• Program Management (Payments Modernization)
  Drive multi year HVP modernization with COTS, integrations, ISO migrations, certification, and executive governance.
• Enterprise / Solution Architecture (Payments)
  Define target state (rail agnostic, ISO native), microservices reference architecture, messaging, integration patterns, security, and scalability.
• Payments SME / Advisory
  Lead consulting engagements across HVP, RTP, cross border, treasury, and ISO 20022; shape roadmaps, operating models, and AI enabled capabilities.

• Bachelor’s degree (or foreign equivalent).
• 7+ years in payments/financial services with 3+ years in management consulting at a top tier/professional services firm. (10+ years overall experience preferred for a principal.)
• Deep HVP domain expertise:
  Fedwire/CHIPS, CBPR+, cross border, and ISO 20022 message standards (pacs/camt/pain; mapping, validation, enrichment).
• Delivered at least one end to end ISO 20022 migration for CBPR+ and/or Fedwire/Fed Now: experience with certification and market testing. (Cards professionals are welcome with consumer and commercial card solutions E2E implementation experiences)
• Hands on experience across payments value chain at enterprise and ecosystem level: origination, processing, clearing/settlement, servicing, messaging—B2B, disbursements, consumer/retail.
• Experience…