Product Support Specialist — Hybrid, Boston
Listed on 2026-10-07
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IT/Tech
Technical Support, HelpDesk/Support, IT Support
Blink is seeking a Head of Support in Boston, working in-office three days per week. You will lead a customer-centric Product Support function, handling product queries and escalations while partnering with Product and Engineering to drive improvements.
Join Blink to help scale support, improve documentation, and empower both customers and internal teams with high-quality resolutions. The role focuses on customer trust, advocacy, and data-driven improvements in a fast-growing, globally
Consider building your career as a Product Support Specialist — Hybrid, Boston at Blink.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Product Support Specialist — Hybrid, Boston role in the description above.
We appreciate your interest in this position.
Join Blink and contribute to our ongoing work.
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