Senior Personal Lines Bodily Injury Claims Professional

Senior Personal Lines Bodily Injury Claims Professional

#26-1584

Senior Personal Lines Bodily Injury Claims Professional

Bring your expertise to complex, high-exposure Personal Lines Bodily Injury claims where sound judgment, strategic thinking, and strong negotiation skills make a difference. In this role, you’ll manage sophisticated First- and Third-Party Bodily Injury claims
, partnering with internal teams, defense counsel, vendors, and other experts to develop claim strategy and drive thoughtful, effective resolutions.

Responsibilities

• Complex Claim Investigation – Conduct thorough coverage, liability, and injury investigations, obtain statements, and evaluate the facts needed to reach timely, well-informed claim decisions.
• Coverage & Policy Analysis – Analyze complex Personal Lines policies and coverage issues, including Primary and Excess matters, and apply sound judgment to claim strategy.
• Field & Vendor Management – Direct field investigations and collaborate with Field, Counsel, Surveillance, and other vendors to develop the information needed for effective claim resolution.
• Reserve & Financial Management – Maintain accurate, timely reserves and continually evaluate financial exposure as claim circumstances evolve.
• Litigation & Fraud Strategy – Partner with defense counsel to develop and execute litigation strategies while collaborating with SIU to identify and address potential fraud.
• Negotiation & Resolution – Resolve claims through informed, merit-based negotiations with injured parties and their attorneys, balancing appropriate outcomes with effective loss management.
• Arbitration, Mediation & Trial – Represent Plymouth Rock in arbitrations, depositions, mediations, and trials as required.
• Technical Expertise & Leadership – Stay current on industry developments, contribute to training and knowledge-sharing, and support team initiatives and continuous improvement.

Qualifications

• Education – Bachelor’s degree from an accredited institution or in lieu of 5 years BI experience.
• Experience – 3–5 years of Personal Lines Bodily Injury claims experience, with experience handling complex liability claims preferred.
  
  Experience with
  UM/UIM, Excess, or Umbrella claims is a plus.
• Claims Expertise – Strong knowledge of litigation, arbitration, mediation, and trial procedures, with experience handling claims across multiple states.
• State Experience – Experience handling claims in Massachusetts and New Hampshire is preferred. Massachusetts will be the primary handling state, with additional states as business needs require.
• Analytical & Decision-Making Skills – Strong coverage analysis, investigation, evaluation, negotiation, and problem-solving abilities.
• Communication & Organization – Excellent written and verbal communication skills, with the ability to effectively collaborate with policyholders, attorneys, vendors, and internal partners.
• Regulatory Knowledge – Thorough understanding of applicable state laws, regulatory guidelines, and statutory requirements.

Perks and Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Free fully equipped onsite gym at our Boston Location
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (Linked In Learning and licensure assistance)
• Convenient location in Downtown Boston directly across from South Station and Pre-Tax Commuter Benefits

The pay range for this position is…