Interpreter

Time Type

Full time

PACE Center

225 Sumner Street - Lewis Mall

The English/Spanish Interpreter in our Neighborhood PACE program is responsible for providing interpretation to the patients and staff in our PACE Centers. This role will provide interpreter services as needed. This role will collaborate in the enhancement of the quality of services to patients with Limited English Proficiency (LEP).

• Demonstrates thorough knowledge of and adheres to the Code of Ethics governing the behavior and activities of all Neighbor Health interpreters and has provisions for:
  Safeguarding patient, confidentiality, direct verbatim interpretation, professional demeanor, continuing education/skill development.
• Once trained can competently perform on-call aspects of staff messaging function in Epic on behalf of patients with limited English proficiency.
• Answer all incoming calls from the Interpreter Services Line with last minute requests from departments.
• Provide interpretation for patients spanning the pediatric to geriatric age range over the phone when needed.
• Identify and assist in solving issues relating to assuring the efficient delivery of interpreter services to patient care areas.

• Completion of a medical interpreter certification program required
• 1-2 years of interpreting experience in a medical setting in the United States
• Verbal and written bilingual skills required
• Experience working with the older adult population strongly preferred
• Demonstrates competence in the provision of culturally appropriate interpretation
• Able to perform different interpreting modes
• Excellent interpersonal skills and ability to communicate and work as part of a team with other colleagues
• Understanding of patient rights
• Computer skills preferred
• Highly motivated and able to prioritize

• Medical, dental, and vision coverage.
• Life and disability insurance.
• 401(k) retirement plan.
• Tuition reimbursement.
• Flexible spending and transportation accounts.
• Paid holidays, vacations, sick, and personal time.
• Generous staff development benefit.
• Excellent malpractice coverage.
• Pet insurance.
• Free parking.
• And much more.

$24.00 up to $36.00 based on experience

Neighbor Health is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to  or call  to let us know the nature of your request

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