Maintenance Supervisor

Join to apply for the Maintenance Supervisor role at Avanath Capital Management, LLC

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities’ home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Maintenance Supervisor is accountable for delivering on our commitments to our residents and is instrumental in helping Avanath provide superior customer service to our residents. This includes quality move-in, timely service, superb curb appeal, and personal attention to our residents and their homes. The Maintenance Supervisor works alongside the Community Manager, partnering to oversee the activities of assigned staff and vendors to ensure the maintenance of the property.

• An Aptitude for Connecting – Must possess a strong sense for creating a sense of community and drive to go the extra mile to create a positive experience for all residents and staff.
• An Authentic Attitude – Consistently demonstrate an open and professional attitude and approach when assessing and resolving resident and staff concerns.
• An Approach that is Positive and Professional – Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath.
• Resident Relations – Treat residents and others with respect, answer questions from the team and residents, respond sensitively to complaints about maintenance services, and assign work orders with efficiency and urgency.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency, follow-up, and follow-through in dealing with residents on all matters.
• Enforce policies of the community that are delegated by the Community Manager.
• Assist and complete work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Coordinate, schedule, and respond to resident/management requests and work orders.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Manage unit inspections and maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
• Support cost-cutting and expense control programs by fixing rather than replacing parts when possible and practicing the correct use of tools and equipment.
• Inspect grounds, building, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager and Building Services.
• Manage and participate in on-call emergencies in the community.
• Plan for and utilize property resources, equipment, and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors.
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
• Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals.
• Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Avanath standards.
• Under the direction of the Community Manager, supervise, train, and schedule maintenance activities…