Senior Facilities Systems Technician

Senior Facilities Systems Technician – Isabella Stewart Gardner Museum

We are looking for a Senior Facilities Systems Technician to support the clean energy goals of the museum across our Boston and Hingham campuses.

Department: Facilities
Reports to: Director of Facilities and Capital Projects
Classification: Exempt; full-time with benefits
Salary range: $92,000-$120,000 depending on relevant experience
Schedule: 6:00 a.m. – 2:00 p.m., Monday – Friday; must be available on call

Location:

This is an onsite, Boston‑based position. Local candidates strongly preferred. No agencies, please.

Isabella Stewart Gardner Museum believes that art has the power to change lives and has built an immersive museum setting to do so. The museum seeks to connect past with present, develop and sustain partnerships with local communities and artists, expand and diversify our audiences, and generate opportunities for creativity. We are committed to an inclusive work culture and a welcoming visitor experience.

Our five‑year strategic plan outlines the museum’s core values, goals, and initiatives for the future.

The Senior Facilities Systems Technician is a key member of the Facilities team, overseeing day‑to‑day operations, maintenance, and repair of all museum building systems—including HVAC, plumbing, and energy management—across the Boston and Hingham campuses. The role supports the museum’s clean energy goals, serves as the primary point of contact for off‑hours system issues that cannot be resolved by overnight staff, and collaborates on capital project planning and execution.

• Install, maintain, and repair equipment such as compressors, heat pumps, fan coil units, pumps, chillers, and related piping.
• Operate and maintain control systems associated with HVAC and refrigeration equipment.
• Use piping diagrams, schematics, blueprints, and sketches to plan, lay out, and troubleshoot complex HVAC systems.
• Collaborate with the Director of Facilities and Capital Projects to identify priorities for capital project planning.
• Manage capital projects related to HVAC systems.
• Provide solutions and contribute to the analysis of systems upgrades or changes that align with the museum’s carbon emissions and clean‑energy goals, optimizing plant operations for energy savings.
• Manage HVAC service contracts.
• Schedule service from outside vendors when repair and maintenance cannot be completed in‑house; supervise and manage contractors.
• Support the Director of Facilities and Capital Projects as project manager, staff supervisor, and in other operational roles as needed.
• Follow all museum and government‑required safety protocols.
• Perform other duties as assigned.

• Trade school graduate preferred, with additional courses in refrigeration and air conditioning installation and repair, and/or prior work experience in systems/mechanics.
• Ability to collaborate effectively with other departments.
• Ability to troubleshoot and problem‑solve.
• Demonstrated integrity and ability to build trust in a sensitive environment.
• High degree of personal accountability.
• Controls experience, preferably in Schneider Electric Eco Struxure Controls or Software House/C‑Cure.
• Experience in brazing and soldering.
• Valid Massachusetts State Refrigeration License with at least four years of applicable experience.
• Valid EPA issued Refrigerant Transition and Recovery Certificate (Universal type).
• Massachusetts driver’s license with a clean driving record.
• Ability to climb and work from ladders, scaffolds, lifts, and in pits.
• Ability to work and multitask in an environment with frequently changing priorities and deadlines.
• Ability to work independently or as part of a team with a customer‑service orientation.
• Ability to manually lift, push, and pull up to 60 pounds.
• Ability to operate an aerial lift.
• Good computer skills, including Google Workspace.
• Excellent verbal and written communication skills; able to give clear instructions.
• Commitment to advancing the museum’s strategic initiatives, especially carbon reduction and clean‑energy initiatives.
• Available for on‑call duty 24/7 as needed.
• Legal authorization to work in the United States.
• Satisfactory background check.

• Museum and/or non‑profit experience.
• Knowledge of LEED certification.
• Prior supervisory experience.

The museum is committed to offering equal opportunity to qualified individuals regardless of race, color, religion, age (40 or older), disability, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy, childbirth or related conditions, ancestry, or veteran status. Consistent with our core values, the museum fosters a community of collaboration, excellence, belonging, and diverse perspectives.

Applicants with disabilities who cannot access the online application system may contact hr for assistance with a reasonable accommodation.